Effective Date: 22 August 2026
Journify Tours & Travels (“Journify”, “we”, “us”, or “our”) respects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, request a tour package, or book our travel services.
When you interact with Journify Tours & Travels, we may collect the following information:
Full name
Phone number
WhatsApp number
Email address
City or location
Number of travelers
Travel dates
Tour/package preferences
Hotel or transportation requirements
Payment and booking information
Any other information voluntarily provided by you
We may also collect basic technical information when you use our website, such as browser type, device information, IP address, and pages visited.
We may use your information to:
Respond to tour and travel inquiries
Prepare customized tour packages and quotations
Process and confirm bookings
Arrange transportation, accommodation, meals, guides, and other travel services
Contact you regarding your booking
Send important updates about your tour
Improve our website and services
Provide customer support
Send promotional offers and travel updates where permitted
Prevent fraud, misuse, or unauthorized activity
Journify Tours & Travels does not sell or rent customers’ personal information.
We may share necessary information with trusted third-party service providers when required to provide your booked services. These may include:
Hotels and accommodation providers
Transportation providers
Tour guides and local service providers
Payment service providers
Other suppliers directly involved in fulfilling your booking
We only share information that is reasonably necessary for providing the requested service.
Payments may be processed through third-party banks, payment gateways, or other authorized payment providers.
Journify Tours & Travels does not intentionally store complete debit or credit card details on its own systems.
Customers should only provide payment information through officially communicated and authorized payment channels.
If you contact us through WhatsApp, phone, Facebook, Instagram, or another communication platform, information shared through that platform may also be subject to the privacy policy of the respective platform.
We may use the information provided through these channels to respond to inquiries, provide quotations, and manage bookings.
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, measure advertising performance, and provide a better user experience.
You may be able to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
With your permission or where legally permitted, we may use your contact information to send:
Tour package updates
Special offers
Seasonal promotions
New destination announcements
Other travel-related information
You may request to stop receiving promotional communications at any time.
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to:
Complete and manage bookings
Maintain business and financial records
Resolve disputes
Meet legal or regulatory requirements
Improve our services
When information is no longer required, we may delete or securely dispose of it where reasonably practicable.
Our website or social media pages may contain links to third-party websites, including hotels, payment services, maps, social media platforms, or other travel-related services.
Journify Tours & Travels is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Our services are intended to be booked by adults or individuals acting with appropriate parental or guardian involvement.
We do not knowingly collect personal information from children for independent marketing purposes.
Depending on applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent for certain uses of your information
Opt out of promotional communications
To make a privacy-related request, please contact us using the details provided below.
Journify Tours & Travels may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements.
Any updated version will be published on our website with the revised effective date.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Journify Tours & Travels
Website: journify.pk
Email: journify01@gmail.com
Location: Islamabad, Pakistan
By using our website or providing your information to Journify Tours & Travels, you acknowledge that you have read and understood this Privacy Policy.
© 2026 Journify Tours & Travels. All Rights Reserved.
